Your privacy matters to us. By creating an account or using our services, you agree to this Privacy Policy. We will never sell your data.
Introduction & Scope
Fh77 (www.fh77.bet) respects your privacy and is firmly committed to protecting your personal data. This privacy policy applies to our website, mobile app, and all related services.
Fh77's Privacy Policy is built in accordance with international data protection standards. We are transparent about what data we collect, how we use it, and what rights you have. By reading this policy, you can be confident that fh77 is a platform worthy of your trust.
- This policy applies to all fh77 users.
- Using our services means you accept this Privacy Policy.
- If this policy changes, you will be notified via email or an in-platform notice.
- Have a question? Feel free to contact us anytime.
What Information We Collect
Fh77 collects only the information necessary to provide our services — nothing more. A full breakdown of the data we collect is provided below.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC Verification & Age Confirmation |
| Contact Information | Email address, phone number | Account Communications & Notifications |
| Financial Information | Payment methods, transaction history | Deposit & Withdrawal Process |
| Technical Information | IP address, browser, device type | Security & Fraud Prevention |
| Usage Data | Betting history, login times, session data | Service Improvement & Personalization |
| Location Information | Country, city (approximate) | Legal Compliance & Access Control |
We never collect your full card number or bank PIN. Payment details are processed directly through an encrypted gateway.
How Your Data Is Used
Fh77 uses your data only for specific, defined purposes. We never share it with third parties for advertising without your consent. The purposes for which your data is used are outlined below in accordance with fh77's privacy policy.
- Account Management: To streamline registration, login, and profile updates.
- Identity Verification (KYC): To meet legal obligations and verify user age.
- Payment Processing: To securely process deposits and withdrawals.
- Security & Fraud Prevention: To detect and prevent suspicious activity.
- Service Improvement: To analyze user experience and improve the platform.
- Contact & Support: To send important updates, promotions, and support messages.
- Legal Compliance: To ensure required reporting and compliance with regulatory authorities.
- Responsible Gaming: To identify signs of problem gambling and provide the necessary support.
You can opt out of marketing emails at any time. However, important account-related notifications cannot be disabled.
Who Your Data Is Shared With
Fh77 never sells your personal data to third parties. However, certain information may be shared in specific situations necessary for the operation of our services.
- Payment Processors: Approved payment gateways including bKash, Nagad, and Rocket — used solely to process transactions.
- Identity Verification Services: Internationally recognized verification providers for the KYC process.
- Law Enforcement: Only the minimum necessary information, when required by court order or legal obligation.
- Regulatory Authorities: To meet audit and reporting requirements from gaming licensing authorities.
- Technology Partners: Hosting, cloud storage, and security service providers — bound by NDA.
All third parties operate under strict confidentiality agreements and may only use your data for the specific purpose it was shared.
Cookies & Tracking Technologies
Fh77 uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and maintain platform security. How these cookies are used is detailed below in accordance with fh77's privacy policy.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
How Long We Retain Your Data
Fh77 retains your data only for as long as necessary. Certain information may be kept for a defined period to meet legal obligations and resolve potential disputes.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial Transaction Data | 7 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Communication Logs | 3 Years |
| Analytics Data | 2 years (anonymized) |
| Support Tickets | 3 Years |
Once the retention period ends, your data is securely deleted or fully anonymized.
Your Rights & Controls
Under fh77's Privacy Policy, you have specific rights over your personal data. Contact us to exercise any of these rights.
We will respond to rights requests within 30 days of receipt. In complex cases, this may be extended by up to 60 days, but you will be informed accordingly.
Protection of Children & Minors
Fh77 strictly does not collect any data from users under the age of 18. Our privacy policy upholds the highest standards of child protection.
- Age verification is mandatory during the registration process.
- If a minor is detected during registration, the account is suspended immediately.
- Any data collected in such cases is deleted immediately.
- Parents and guardians can report any suspicious activity.
If you believe a minor has created an account on fh77, please contact us immediately. We will take prompt action.
Security Measures & Data Protection
Fh77 uses industry-leading technology and practices to keep your data secure. Our security infrastructure is regularly tested and upgraded.
- SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
- Firewall & DDoS Protection: Servers and data are protected against cyberattacks.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Regular Security Audits: Independent security experts conduct regular audits and assessments.
- Encrypted Database: Stored data is also protected with encryption.
- Access Control: Only a limited number of staff have access to personal data.
- Data Breach Protocol: In the event of an incident, users will be notified within 72 hours.
Privacy Policy Updates
Fh77 may update this privacy policy from time to time. Changes may be made due to service improvements, legal requirements, or business developments.
- You will be notified via email or on the platform before any significant changes take effect.
- The date of any changes will always be noted at the top of the page.
- Continued use of the platform after a notice has been issued will be considered acceptance of the updated policy.
- If you do not agree to the changes, you will have the option to close your account.
Check back on this page regularly to stay up to date with the latest Privacy Policy.
Contact & Complaints
For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated support team. fh77 is committed to providing accurate and timely responses to all inquiries.
- Email: support@fh77.bet
- Live Chat: Available 24/7 via the chat widget at the bottom right of the website.
- Response Time: Typically within 24 hours; complex matters within 30 days.
For any privacy-related requests or concerns, email us at support@fh77.bet. Include "Privacy Request" in the subject line to ensure faster processing.